Denial resolution that recovers written-off revenue
Denied claims are the revenue most practices quietly give up on. SuiteBilling works every denial the moment it appears — finding the root cause, correcting and resubmitting, and following up with the payer until the claim is resolved.
What we do
- Root-cause review — we identify why the claim was denied so the same error doesn’t repeat.
- Appeals & resubmissions — corrected claims and appeals filed promptly, with the documentation payers require.
- Payer follow-up — persistent follow-up until the claim is paid or formally resolved.
How it works
SimplePractice flags a denial in your account, but working it is left to you — the root-cause diagnosis, the correction, the appeal, the payer phone call. We take that on inside your existing SimplePractice account. When a claim from claims submission is denied, it doesn’t sit and age. We diagnose the cause, fix it, and resubmit — and feed what we learn back upstream so future claims avoid the same denial. Claims that have already aged or been written off move into revenue rescue.
Why it matters
A denial isn’t a dead end — it’s revenue you’ve already earned, waiting to be recovered. Working denials quickly keeps money out of aging buckets and takes the appeals fight off your clinical team’s plate. See how it fits the full revenue cycle.
FAQs
Doesn’t SimplePractice already handle denials?
SimplePractice files the claim and surfaces the denial, but it doesn’t work it for you — someone still has to find the root cause, correct the claim, and file the appeal. We do that inside your SimplePractice account, so nothing changes about how your practice runs.
Do you handle appeals, or just resubmissions?
Both. We correct and resubmit where that resolves the issue, and file formal appeals with supporting documentation when a payer’s denial needs to be challenged.
How quickly are denials worked?
Denials are worked as they appear rather than in a monthly batch, so claims don’t age while waiting for attention.
Can you help with claims that were denied months ago?
Older and previously written-off claims are handled through revenue rescue, which focuses on recovering aged and abandoned revenue.